WebFirst Federal · Digital services · webfirstfederal.com · 2026

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Digital services webfirstfederal.com 2026
WebFirst Federal division Discuss a mission

Secure digital systems for public missions

Federal platforms that clear the audit.

We build public sector digital services that meet Section 508 and WCAG AA before launch, with the authorization evidence to prove it. Not a remediation backlog handed back to your team.

GSA MAS · CIO-SP3 SB · OASIS+ · 8(a) STARS III · Small disadvantaged business

How the work connects
  • The applications, portals, and service channels where the mission runs. We modernize them without interrupting the services the public depends on.

    View Digital Experience
  • Ingested under role constraints. Classified, retained, and governed, so only what an operator is already cleared to see ever reaches them.

    View Data & Intelligence
  • Retrieval and models with a named human in the loop. Generated output is not an official record until a person accepts it.

    Read: human review
  • Services, decisions, and measurable impact. The result the program was accountable for, reported in its own terms.

    See the work

Verified record

100% Audited views meeting WCAG AA
508 Section 508 cleared in CI before launch
2025 Established for public missions
200+ Projects delivered across our teams

Work

Verified mission outcomes

Challenge, intervention, and result, not a gallery of logos. Record of work

Figure 1. Civilian health, content system cutover.

01 Civilian health

Replatform a public CMS before the ATO window closed

Challenge
A civilian health agency had to retire a legacy content system without interrupting public information services.
Intervention
We replatformed the CMS, mapped editorial workflows, and put accessibility checks in the publishing path.
Measurable outcome
Services stayed online through cutover. Authorization proceeded on schedule.

2.5M+ Lines of code migrated

Figure 2. Citizen services, Section 508 clearance.

02 Citizen services

Clear Section 508 so the service could ship

Challenge
Citizen-facing views failed accessibility review and could not enter production.
Intervention
We rebuilt the interface against WCAG AA, with keyboard paths, contrast, and assistive-tech testing in CI.
Measurable outcome
Audited views met Section 508 and WCAG AA before authorization.

100% Audited views compliant

Figure 3. Data interoperability, governed retrieval.

03 Data interoperability

Unify siloed agency datasets for operators

Challenge
Teams queried incompatible sources by hand, delaying operational decisions.
Intervention
We stood up governed ingest, role-based retrieval, and a human review step before any generated output.
Measurable outcome
Operators query a single, permissioned index instead of five disconnected systems.

Real-time Governed retrieval

Engagement

How an engagement runs

A predictable path from operational constraint to an authorized system your team can run.

  1. 01

    Frame the constraint

    ATO date, 508 findings, classified boundaries, and the operators who inherit the system. We write down what “done” has to mean before we build.

  2. 02

    Prove the smallest path

    A thin, authorizable slice through content, data, and identity, running against controls that already produce evidence.

  3. 03

    Deliver with evidence

    Pipelines, review steps, and documentation ship with the code. What ran, who had access, and which controls fired is recorded.

  4. 04

    Hand over the system

    Operators change it and reauthorize it without us. If only we can maintain it, the engagement is not finished.

Architecture

System integration, without exposing internals

Governed data pipelines feeding human-in-the-loop operational AI.

System integration architecture Mission systems feed a trusted data fabric. An intelligence layer performs retrieval and modeling with human review. Governed outputs become operational services. Identity, policy, and continuous authorization sit across the stack. GOVERNANCE PLANE Identity and access Policy / ATO Human review Continuous authorization across environments 01 Mission systems Applications, channels, and operational sources 02 Trusted data Ingest, classify, retain, and govern access 03 Intelligence layer Retrieval, models, and operator-in-the-loop 04 Operational outcomes Services, decisions, measurable impact CONTROL NOTES No proprietary internals. Data movement is role-governed. Generated output does not ship without human review.
Figure 1. Governance plane and four-stage operational flow. As of January 2026.

“The team delivered an exceptional modern platform, exceeding contractual requirements and establishing a standard for federal digital service delivery.”

Executive Director Federal agency partner

Questions

Common questions

Do you work as a prime or a subcontractor?

Both. We prime engagements where digital experience, data, and secure delivery are the core of the work, and we subcontract to systems integrators who need those practices done to standard.

Can you work inside classified or controlled environments?

Yes. Secure delivery for classified and controlled programs is one of our three practices. We scope to the environment’s boundaries and never ask for data the work does not require.

How do you handle accessibility and Section 508?

Accessibility is part of the authorization package, not an overlay. Keyboard paths, contrast, names/roles/states, and assistive-technology testing run in the pipeline, and a view that cannot be completed from the keyboard does not ship.

Where does AI fit, and who is accountable for its output?

Models may draft; a named person accepts, edits, or rejects before anything leaves the system. Generated output is not treated as an official record until that human review step is logged.

What do you leave behind at the end of an engagement?

A system, not a dependency: documentation, pipelines, and review steps that let your operators change and reauthorize the system without us.

Request for information

Describe the constraint

Organization, official email, and the operational constraint. Deadline is optional. Phone number is not collected. Do not include classified information, CUI, or other controlled data.